Adviser (Health & Social Care)

National Services

Independent Age is a national charity providing support for older people facing financial hardship. We offer free and impartial advice and information, grants for community organisations, and connection services. In addition, we use the knowledge and understanding gained from our frontline services to highlight the issues experienced by older people who are facing financial insecurity. 

This is an exciting time to join Independent Age as we work to increase our profile, impact and reach so more people can live a happy, connected and purposeful later life. We want to find talented individuals from diverse backgrounds to join us on this journey.

This role provides essential advice and support to older people to enable them to navigate the health and social care systems, ensuring they receive the support they need in later life. The post holder will work within our national Advice Service, focusing on providing support around health and social care but also related topics including welfare benefits and housing. This role also supports development of our information on health and social care systems. 

You should have a good understanding of the health and social care systems in the UK, experience of providing information, advice and support on accessing care and challenging decisions and experience of working within a fast-paced environment, managing your own caseload. 

At Independent Age we live by our values. We are purpose-driven, compassionate, expert, collaborative, accountable and inclusive.

We champion inclusion and celebrate diversity within and outside to create a culture where everyone knows that they belong and can bring their whole self to work. We encourage applications from all backgrounds as we know this makes our charity stronger.

If you are passionate about our cause, share our values and believe you have the skills for this role, then we’d love to meet you.

We offer great benefits including 28 days annual leave plus public holidays, a generous pension scheme with life assurance, and fantastic learning and development opportunities. 

We know that a good work life balance helps us perform at our best and supports wellbeing. This is a full-time role, 35 hours per week, which you can choose to work over five days or a 9-day fortnight. We also are open to this role being worked on a part-time basis on a minimum of 21 hours per week. Flexible working hours and hybrid working are standard for everyone (those contracted to work in the office usually attend one day per week). But if you need a different form of flexibility, we are happy to talk flexible working. As part of our commitment to supporting colleagues in balancing their work and family life, and to supporting parents, soon to be parents or colleagues who have other caring responsibilities, we also offer a number of enhanced leave provisions and benefits. 

Salary Information (pro-rata if part-time)

Hybrid working in London: £31,125 per annum, increasing to £32,000 after 6 months and £32,850 after 12 months.

Homebased: £28,050 per annum, increasing to £28,825 after 6 months and £29,575 after 12 months.

Independent Age is committed to safeguarding and follow Safer Recruitment practices to ensure we are safeguarding those we work with. We therefore ask that you supply your full work history with explanations for any gaps in the application documents you submit and if offered the post, we will require two employment references including your current or most recent employer.  

In line with the current guidance in relation to the activity to be undertaken in this role, a Basic DBS Certificate will also be required.

Interviews will be held during week commencing 23rd October.

To apply, please submit a supporting statement detailing how your skills and experience meet the criteria within the Job Description and Person Specification, along with your CV, by clicking the Apply Online button below.