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Case Study Officer

Marketing and Communications

Location:  Hybrid working in London (4 days per month in the office)
Salary:  £28,950 per annum, increasing to £29,750 after 6 months and £30,550 after 12 months
Permanent, Full Time
Closing Date:  Sunday 14 August 2022
Reference:  X110-22

Independent Age works to ensure that as we grow older, we all have the opportunity to live well with dignity, choice and purpose. To achieve this we provide information, advice and connection services for older people; campaign on the issues that matter most to them around health and care, poverty and loneliness and provide capacity building support to others working in the sector.

This is an exciting time to join Independent Age as we work to increase our profile, impact and reach so more people can live a happy, connected and purposeful later life. We want to find talented individuals from diverse backgrounds to join us on this journey.

The Case Study Officer will work as the bridge between our colleagues delivering our vital services to older people and those from across the organisation to gather case studies that help to champion authentic storytelling. You’ll ensure that the lives of older people are at the centre of our communications activities and demonstrate the diversity the people we work with from across the UK. The Case Study Officer will also ensure that our processes are legally compliant, as well as supporting the development and on-going maintenance of our digital asset management system (ResourceSpace). 

You will be curious, inquisitive and keen to learn about the experiences of the volunteers and older people we work with. You should have experience of commissioning and developing authentic stories, and a passion for writing and editing content for multiple audiences and channels. Knowledge of storing stories on content management systems and an understanding of compliance requirements including consent, GDPR and safeguarding is also important. 

At Independent Age we live by our values. We are purpose-driven, compassionate, expert, collaborative, accountable and inclusive.

We champion inclusion and celebrate diversity within and outside to create a culture where everyone knows that they belong and can bring their whole self to work. We encourage applications from all backgrounds as we know this makes our charity stronger.

If you are passionate about our cause, share our values and believe you have the skills for this role, then we’d love to meet you.

We offer great benefits including 28 days annual leave plus public holidays, a generous pension scheme with life assurance, and fantastic learning and development opportunities. We know that a good work life balance helps us perform at our best and supports wellbeing. A full-time role is 35 hours a week and flexible working hours and hybrid working is standard for everyone (those contracted to work in the office usually attend one day per week). But if you need a different form of flexibility, we are happy to talk flexible working. As part of our commitment to supporting colleagues in balancing their work and family life, and to supporting parents, soon to be parents or colleagues who have other caring responsibilities, we also offer a number of enhanced leave provisions and benefits. 

Independent Age is committed to safeguarding and follow Safer Recruitment practices to ensure we are safeguarding those we work with. We therefore ask that you supply your full work history with explanations for any gaps in the application documents you submit and if offered the post, we will require two employment references including your current or most recent employer.  

To apply, please submit a cover letter detailing how your skills and experience meet the criteria within the Job Description and Person Specification, along with your CV, by clicking the Apply Online button below.

Further details:    Job Description    
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